Virus, Malware and Spyware Removal
Is your computer infected with a virus, spyware, malware or trojan? Unfortunately, computer viruses do exist and chances are very good that we'll all be affected by one sooner or later. One of the first things our customers say to us is "how can I get a virus when I have an anti virus software on my computer?". While anti virus software helps significantly, it can't be 100% effective.
Q. What is a computer virus?
A. A computer virus is a computer program that can replicate itself and spread from one computer to another. Often, spyware, malware and computer trojans are lumped in as viruses.
Q. What is Malware?
A. Malware, short for malicious software, is a type of computer virus or software designed to disrupt computer operation, gather sensitive information, or gain unauthorized access to computer systems.
Q. What is Spyware?
A. Spyware is a type of virus or malware (malicious software) installed on computers that collects information about users without their knowledge.
How do you know you have a virus?
Most of the time a computer virus is fairly obvious but not always. A few of the more common signs that your computer is infected with a virus, spyware, malware or trojan are:
- Getting pop ups all of the time
- A pop up window is telling you that something is wrong and offering to fix it for a fee
- Clicking on links online takes you to someplace other than the link you clicked on
- Unable to get online at all
- Computer is running very slow
- BASIC - Our basic plan is simply a virus cleanup. We remove any viruses, malware or spyware and return the computer to you without performing any additional service.
- ADVANCED - Our advanced service includes removal of all viruses, spyware and malware, cleaning and repairing any registry entries that may be causing problems, cleaning up old, unused files that are taking up disk space on your computer and installing several utilities to help keep your computer running well.
- COMPLETE CARE - Our Complete Care program is a total, comprehensive care package for your computer. It includes a full system cleanup, removes any viruses, malware or spyware and installation of our Complete Care solution. This includes a monitored anti virus and a daily system health check as well as a full year of unlimited, online backup to keep all of your files safe and a full one year virus free guarantee!