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Improve efficiency and productivity using an integrated approach to Defend against loss of productivity, business downtime and unplanned expenses by allowing our IT experts to proactively monitor your network and provide preventive maintenance to detect and eliminate computer problems before they occur.
Stop wasting your valuable time and money struggling to keep to your PCs, servers, email and network services up and running. Discover how Blueline's powerful and flexible managed services provide the reliability and performance you need to manage your computing environment.
Take control of your technology, get a handle on IT costs, reduce The Blueline Process is built on a proven IT strategy designed to identify and document key areas of concern within your network, stabilize the infrastructure, introduce cost saving techniques and implement a preferred level of service that best suits your specific needs. Each and every Blueline customer undergoes the following process:
1. Assessment – we take a snapshot of the current network for architecture, security, reliability and scalability. We also examine contracts and costs related to the delivery and support of technology. We document all findings in a comprehensive deliverable including a non-technical Board presentation with recommendations based on best practices, cost savings and an IT road map.
2. Stabilization – based upon the Assessment, we implement the recommendations taken by the client to standardize and stabilize the network and reduce costs.
3. Client Ramp – we then on-board the client into the chosen Blueline Solution that usually includes the monitoring and management of the network using Blueline’s dedicated hardware and software solutions, end user help desk support and onsite services by our certified engineering team.
4. Service Delivery – this is the partnership value of what Blueline delivers. It begins with the kick-off meeting training the client and its employees how to engage with our services (initiating a trouble ticket, requesting a new service or employee set up). It continues with regular Wellness Visits by a designated Consultant where we meet with the client to deliver reports on what issues of the period have been dealt with, when, how, by whom and their mitigation.
We provide our managed services and IT support on both short and long term contracts as well as providing specialized IT Consulting and Management services on an as needed basis. If you'd like more information on our managed services, IT Consulting, service contracts, IT support and IT management assistance please fill out the form bel |
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